Results

Qualitative Results

Ingress is widely perceived as difficult to understand (68.8%) and learn (87.5%), with all participants (100%) agreeing that it is highly complex. Over half found it demotivating (56.4%) and inefficient (53.3%). These findings indicate that Ingress has a steep learning curve and is overly complicated.

Comparison of objectives completed according to user and in reality

Quantitative Results

Correlation of Navigation & Task Summary Metrics with Tutorial Time

Longer tutorial times may lead to increased task difficulty and completion time while reducing task completion rates, suggesting that tutorial complexity may hinder user learning and task performance.

User Navigation Flow

Our analysis of screen flow revealed navigation patterns, showing that users frequently switch between the portal and home screens. Many users return to the home screen instead of the menu, requiring an extra click to navigate back, leading to inefficiencies.

Overall Results

• Ineffective tutorial: All the aspects of gameplay are not explained, and there is an overwhelming amount of information

• Game Mechanics: Overly complicated systems with too little time to master them

• Bad UI Design: Navigation through the menus is tedious and some parts of the game are unnecessarily hidden